Privacy Policy & Terms of Use

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. Our privacy policy is simple: we collect no information about you unless you choose to provide that information to us. In addition, we do not give, share, sell, or transfer any personal information about you to any third parties. To prevent unauthorized access, maintain accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any information that we collect. If you have questions about our privacy practices, you can contact us at the postal or email address posted on this site.

SMS Privacy Policy:

Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties. 

Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

 

Terms of Service for SMS Communications and Consent for SMS Communication

By providing your phone number to Legal Aid Society, you agree and acknowledge that Legal Aid Society may send customer care and marketing text messages to your wireless phone number for updates related to customer care, account notifications and marketing services.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.  

If you have consented to receive customer care notifications, account notifications, and polling text messages from Legal Aid Society, you may receive text messages related to your legal products and services. Below are examples:

 

Customer Care Notification Example:

  1. Good morning Sarah, this is Legal Aid Society, we wanted to give you a courtesy reminder about your upcoming appointment tomorrow at 9:00 am. Reply STOP to opt-out of SMS messaging.

Account Notification Example:

  1. Hi Jeff, this is Legal Aid Society, we are reaching out inform you that your case has been approved for service and assigned to an attorney, who will be reaching out to you within 3 business days. Reply STOP to opt-out of SMS messaging.

Polling Example:

  1. Good evening Sarah, this is Legal Aid Society reaching out with a survey about your satisfaction with our services regarding your recently closed case. Reply YES to continue. Reply STOP to opt-out of SMS messaging.